Start with what you need to keep running
Air conditioning or heat, the refrigerator and freezer, your well pump, lights, a home office — every household's list is different. We start with yours, then size the generator and any load management around it, so you know exactly what will run during an outage. Rely on powered medical equipment? Talk with its provider about a backup plan too.
Generac installation, one team start to finish
As a Generac dealer, On Call handles sizing, load assessment, placement and the gas line with our own licensed plumbers, and coordinates the electrical work with our partner electrician. One company, one point of contact — no juggling separate contractors.
Sized for winter, too
Many generator quotes size for summer air conditioning and forget about the electric heat strips your heat pump uses on the coldest nights. We account for both, so you're not left in the cold during a January ice storm.
Installed safely and to code
A standby generator needs the right location, clearances, fuel supply and an automatic transfer switch that safely separates your home from the power grid. We plan all of it — and leave room for easy maintenance later. Never power your home by plugging a generator into a wall outlet; this "backfeeding" can seriously injure utility workers.
One clear installed price
We visit your home to look at your panel, gas supply and placement, then give you one firm price covering the generator, gas line, electrical work and startup — and spell out permit and inspection responsibilities.
At handover, we'll show you how it works, what it powers and when it needs service.
Already have a generator?
Missed exercise cycles, fault codes or a generator that didn't kick on? We repair and maintain home standby generators, including Generac. Family-owned since 2011, licensed in South Carolina (Mechanical License CLM.111515 MC) and rated 4.9 stars from 298 Google reviews.
A few common questions.
Will a standby generator run everything in my house?
It depends on how it's sized. Some homes cover everything; others prioritize the essentials — AC or heat, refrigerator, well pump, lights — and use load management so large appliances take turns. We'll show you exactly what your system will run before you decide.
What's the difference between standby and portable generators?
No. A standby generator is permanently installed, runs on your natural gas or propane and turns on automatically when the power goes out. A portable generator must be started and connected by hand — and should never be run indoors, in a garage or plugged into a wall outlet.
How much does a whole-home generator cost?
Your technician visits to look at your electrical panel, gas supply and where the generator will sit, then gives you one firm installed price. Financing is available for qualifying installations, subject to credit approval.
Can you service a generator someone else installed?
Tell us the brand, model and any message on the controller, and we'll confirm whether we can service your equipment.
