No job too small
Running toilet? Leaky faucet? Jammed disposal? Plenty of companies won't bother with the small stuff. We will — and we handle water-heater replacements, repipes and bigger projects too. Your plumber diagnoses the problem and gives you a firm price before doing any work.
24/7 emergency plumbing
Burst pipe, overflowing toilet or sewer backup? Call On Call day or night. We'll get a licensed plumber headed your way.
Leaks, fixtures & everyday repairs
Running toilets, dripping faucets, broken disposals and hidden leaks. We install Kohler and Delta fixtures and repair every major brand.
Drain cleaning & sewer lines
Our trucks carry professional drain-cleaning machines and camera equipment to clear the clog — and find out why it keeps coming back.
Water heater repair & replacement
No hot water or running out too fast? We repair and install tank, tankless and hybrid water heaters from Rinnai, A.O. Smith and Rheem.
Gas line installation & repair
New gas range, fireplace logs, outdoor grill or pool heater? Our licensed plumbers run new lines and connect appliances safely.
Water filtration & softening
Chlorine taste, spotty dishes or scale on your fixtures? We install whole-home filtration and softening systems matched to your water.
Sump pumps
Don't find out your sump pump failed during a storm. We repair, replace and install basement and crawl-space sump pumps.
Plumbers, not salespeople.
Family-owned since 2011, On Call sends master and journeyman plumbers — not salespeople. Your plumber shows you what they found and gives you a firm price before any work begins.
Licensed in South Carolina (Mechanical License CLM.111515 MC), insured and BBB Accredited, with a 4.9-star rating from 298 Google reviews.
Replacing a water heater? Pay over time.
Financing is available for qualifying projects, subject to credit approval — your plumber can walk you through the options on site. Our Whole Home maintenance plan adds a yearly plumbing inspection to catch leaks early.
Plumbing for your business
We work with property managers, multifamily communities and businesses. Certificates of insurance available on request.
What our
customers say.
Google reviews“Hank came out to fix our waterline on Sunday. He was fantastic. Had the repair done quickly and fixed an issue we have been struggling with for 2 years. We have had other companies out to repair this problem but they have taken short cuts so it was never resolved. Thank you Hank for fixing this problem!”
“Just moved in to an adorable older home, and the shower/tub faucet needed a little bit of TLC; Shawn came out on short notice right before the July 4th holiday and was so kind and informative, tightening things up and...”
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“Just moved in to an adorable older home, and the shower/tub faucet needed a little bit of TLC; Shawn came out on short notice right before the July 4th holiday and was so kind and informative, tightening things up and doing a chemical clean of the drain so it’s good to use now. I can’t say enough good things about his service and willingness to talk things through so I know how to take care of it best moving forward for its owner. He even removed the rust stain in the tub and tightened the door handle on the way out!! Will definitely be recommending to anyone who needs plumbing help in the future!”
“Nate from On-Call Plumbing is awesome. He came to my house last minute on a Friday to fix a hose bib that had been leaking for quite some time. He was very thorough and took the time to explain what he did and how he...”
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“Nate from On-Call Plumbing is awesome. He came to my house last minute on a Friday to fix a hose bib that had been leaking for quite some time. He was very thorough and took the time to explain what he did and how he fixed it. Other companies told me the entire hose bib would need to be replaced, but Nate simply replaced the knob on top and solved the problem. It’s refreshing to work with someone who is honest, practical, and willing to go the extra mile instead of pushing unnecessary work. I really appreciate people like Nate and will definitely continue working with On-Call Plumbing in the future.”
A few common questions.
How much does a plumbing service call cost?
Our residential diagnostic fee is $89, and we waive it when you go ahead with the repair at the quoted price. Payment is due on site by cash, check or card — and for bigger jobs like a water heater replacement, your plumber can walk you through financing options in person.
Are your plumbers licensed?
Yes. Our team includes master and journeyman plumbers and backflow-certified technicians. On Call holds South Carolina Mechanical License CLM.111515 MC and is insured — certificates of insurance are available on request.
What if I don't know what's wrong?
No problem. Just tell us what you're seeing or hearing — where it is and when it started — and we'll send the right plumber.
Will you try to sell me a new water heater or fixture?
Not necessarily. Your plumber will tell you honestly whether a repair makes sense or whether replacement is the better value, and give you a price for each so you can decide.
What brands do you install?
We install Rinnai, A.O. Smith and Rheem water heaters and Kohler and Delta fixtures, and we service every major brand.
Do you serve my area?
We serve homes and businesses across Columbia and the Midlands. Give us your address when you call and we'll get you scheduled.
