Start with what you want to fix
Constant repairs, rooms that never cool, high bills or a system on its last legs — each points to a different solution. Tell your technician what's bothered you most, and they'll recommend a system that addresses it. Not sure whether to repair or replace? We'll give you prices for both.
Good, better, best: single-stage, two-stage or variable-speed
Single-stage systems run at full power or not at all. Two-stage and variable-speed Trane systems can run at lower speeds for longer, which means steadier temperatures and better humidity control — a big deal in a Columbia summer. Your technician will compare options against your comfort goals and budget, and check that your ductwork can deliver the performance you're paying for.
Sized for your home — not copied from the old unit
Bigger isn't better. We size your new system for your home and how air reaches each room, rather than just matching the old unit — which may have been the wrong size all along. The right size runs efficiently and controls humidity the way it should.
One clear installed price
Your quote spells out the indoor and outdoor equipment, thermostat, connections, removal of the old system, any electrical, drain or duct changes, and permit and inspection responsibilities. You'll know exactly what you're getting before anything is scheduled.
After installation
Your technician walks you through the new thermostat and filters and explains your Trane warranty and registration.
Our HVAC Maintenance plan keeps your new system tuned up every spring and fall.
Why homeowners choose On Call
Family-owned since 2011 with more than 100 years of combined experience. Licensed in South Carolina (Mechanical License CLM.111515 MC), insured, BBB Accredited and rated 4.9 stars from 298 Google reviews.
What our
customers say.
Google reviews“We had several issues going on, including our HVAC going out completely. Jose was the first to come out and diagnose that issue. Biggest concern was for my elderly father I care for, so they brought window units to get us through to the install day. Had other leaks that Acey found and solved promptly. Kelly, I believe was the receptionist who handled all my concerns and kept us updated on...”
Show less −
“We had several issues going on, including our HVAC going out completely. Jose was the first to come out and diagnose that issue. Biggest concern was for my elderly father I care for, so they brought window units to get us through to the install day. Had other leaks that Acey found and solved promptly. Kelly, I believe was the receptionist who handled all my concerns and kept us updated on everything. Management Justin & Mike were very diligent and communicative in helping us solve ALL problems. We are very please with service and all involved, our house is back to normal and running smoothly. Thanks to everyone!!!”
“We have been using Stoudenmire for over 12 years for all of our HVAC needs, including relocating systems, replacing a system, installing a whole house dehumidifier and annual maintenance. They are are our “go to”...”
Show less −
“We have been using Stoudenmire for over 12 years for all of our HVAC needs, including relocating systems, replacing a system, installing a whole house dehumidifier and annual maintenance. They are are our “go to” HVAC company. I highly recommend them for all or your air conditioning and heating needs.”
“On Call is the only company my family trusts for all of our plumbing, heating, and air conditioning needs. They recently installed a new HVAC unit in our home and the technician, Will, was thorough and did an excellent...”
Show less −
“On Call is the only company my family trusts for all of our plumbing, heating, and air conditioning needs. They recently installed a new HVAC unit in our home and the technician, Will, was thorough and did an excellent job. They even take pictures of your old unit and discuss various options to meet your affordability needs. No matter if it's 2 in the afternoon, or 2 in the morning, On Call is always ready to serve the customer. I highly recommend them if you want your Plumbing, Heating, and Air Conditioning problems resolved once and for all. Thanks On Call. You're a lifesaver.”
A few common questions.
Should I get a bigger AC to fix warm rooms?
Usually not. An oversized AC cools fast but shuts off before it removes humidity, leaving your house cool and clammy. We size your new system for your home, and look at ductwork and airflow if certain rooms have always been hot.
What brand do you install?
We install primarily Trane, in single-stage, two-stage and variable-speed options, so you can choose the comfort level and budget that fit your home.
Can I finance a new AC?
Yes. Financing is available through GreenSky and Wells Fargo for qualifying installations, including a fixed-rate GreenSky plan at 9.99% APR. Your technician can walk you through the options in person. Subject to credit approval.
How do I get a price on a new system?
Your technician visits your home, checks your current system and ductwork and gives you one firm installed price — equipment, labor and any electrical, drain or duct changes — before anything is scheduled.
Do I have to replace everything?
Not always. Depending on its age and condition, we may be able to keep parts of your existing system, like ductwork. Your quote will spell out exactly what's being replaced and what isn't.
