Plumbing, Heating & AC Repair in Columbia, SC

On Call has been family-owned since 2011. Our licensed plumbers and NATE-certified HVAC technicians work out of our shop on Fernandina Road and cover Columbia, Irmo, Lexington and the towns around them. Emergency service is available 24 hours a day.

Trained technicians, not trained salespeople.

On Call branded plumbing, heating and air service van.

Request a service

For urgent help, call (803) 781-4357.

What we fix
and install

Pick a service, or just call and tell us what's going on. We'll send the right technician.

Plumbing repair

Leaks, clogged drains, toilets, faucets, sewer lines and gas lines.

Water heaters

Tank and tankless repair and replacement. We install Rheem, A.O. Smith and Rinnai.

AC repair and replacement

AC repair, tune-ups and new Trane systems.

Furnaces and heat pumps

Repair and replacement for furnaces and heat pumps.

Generac generators

Home standby generators, installed and serviced.

Commercial plumbing and HVAC

Plumbing, HVAC and gas lines for property managers and businesses.

What a service call costs

A residential diagnostic visit is $89. If you go ahead with the repair at the price we quote, we waive it. You get the price before any work starts.

24-hour emergency plumbing, heating and air

If a pipe bursts or the heat goes out overnight, call (803) 781-4357. We'll talk through the problem and get a technician scheduled.

On Call technician carrying out equipment diagnostics.

Family-owned in Columbia since 2011

Our team includes master and journeyman plumbers, NATE-certified HVAC technicians and backflow-certified technicians.

We show you what we found and let you decide. We'll fix a running toilet or put in a whole new Trane system. South Carolina Mechanical License CLM.111515 MC.

Meet On Call

Financing through GreenSky

Fixed-rate plans from 9.99% APR and 12-month promotional options for qualifying water heaters, HVAC systems and generators. Subject to credit approval.

Explore financing
On Call technician servicing a tankless water heater.

Maintenance plans

HVAC Maintenance covers a spring and a fall tune-up. Whole Home adds a yearly plumbing inspection with leak checks and a water-heater check.

See maintenance plans

What customers say

“Woke up this morning to no heat. Called on call and the office staff was very friendly. They told me that Joel would be coming out to service my unit. Joel was very fast and efficient. I had heat in a couple of hours. Highly recommend”
Bruce A · 5 out of 5 · Google
“Nate from On-Call Plumbing is awesome. He came to my house last minute on a Friday to fix a hose bib that had been leaking for quite some time. He was very thorough and took the time to explain what he did and how he fixed it. Other companies told me the entire hose bib would need to be replaced, but Nate simply replaced the knob on top and solved the problem. It’s refreshing to work with someone who is honest, practical, and willing to go the extra mile instead of pushing unnecessary work. I really appreciate people like Nate and will definitely continue working with On-Call Plumbing in the future.”
Cole Murdock · 5 out of 5 · Google
“Super fast. Jeff was fantastic! He fixed the air issue in the attic and checked out my unit to make sure it was good. He didn’t try to oversell me, instead focusing on what I needed today with suggestions on what would be best in the future. He was professional and hella knowledgable. I plan on using this company going forward for my HVAC. :) Thanks Jeff!”
Meg Smith · 5 out of 5 · Google
On Call service van and technician serving Columbia and the Midlands.

Where we work

Our shop is on Fernandina Road in Columbia. We run service calls every day in Columbia, Irmo, Lexington, West Columbia, Cayce, Chapin, Blythewood and Elgin. Not sure if we come to you? Call with your address and we'll tell you.

Check service availability

Common questions

Do you offer emergency service?

Yes. We offer emergency plumbing, heating and air service 24 hours a day, 7 days a week. Call (803) 781-4357 and our team will talk through the problem and get a technician scheduled.

Are you licensed and insured?

Yes. On Call holds South Carolina Mechanical License CLM.111515 MC and is insured. Certificates of insurance are available on request. Our team includes master and journeyman plumbers, NATE-certified HVAC technicians and backflow-certified technicians.

How much does a service call cost?

A residential diagnostic visit is $89, and we waive it when you go ahead with the repair at the quoted price. Payment is due on site by cash, check or card. Prefer to pay over time? Your technician can walk you through financing options in person.

When will you respond to my online request?

Our office team will call you to schedule a visit at a time that works for you. If it's urgent or after hours, call (803) 781-4357. Emergency service is available 24/7.

Can I finance a repair or replacement?

Yes. We offer GreenSky financing for qualifying repairs and replacements, including fixed-rate plans from 9.99% APR. Your technician can walk you through the options in person when you get your quote. Subject to credit approval.

Do you offer maintenance plans?

Yes, two plans. HVAC Maintenance includes spring and fall tune-ups. Whole Home Maintenance adds a yearly plumbing inspection with leak checks, toilet dye tests and a water-heater check.

Do you work with businesses?

Yes. We work with property managers, multifamily communities and businesses on plumbing, light-commercial heating and cooling, and gas-line work. Certificates of insurance are available on request, and commercial terms are available for established clients.

On Call branded plumbing, heating and air service van.

Call (803) 781-4357 or
request service online

Locally owned and operated in Columbia and the Midlands.
Trained technicians, not trained salespeople.